Staying in Aroha Valley

We love living within the Aroha Valley community, and we’re honoured to be hosting you out here on our little slice of paradise! Being outside the big city, there are a few differences in day to day living, that we’d like to share with you.

Water Systems & Septic Tanks

Our water supply is mostly rainwater, with some supplementary supplies from a local creek. Our water is treated so it is safe to drink (and tasty). With so many people staying in the valley, please make efforts to conserve water. The Californians will know all about that! New Zealand toilets have a dual flush system - half or full flush. Please use the half flush for number ones.

Our waste system is connected to septic tanks, which are buried under the yards. These systems allow solids to settle and be pumped out every few years. Liquids are are dispersed through underground pipes to soak into the soil. To avoid overflow, it’s crucially important not to block these systems (believe us!). Please do not flush any feminine products or any other trash, but use the bins provided.

Composting toilets

Our composting toilets are not only saving us from overloading the septic tanks, but will provide compost for our shelterbelts and native trees.

Our worms friends do all the hard work, turning our waste into compost. However, they are not particularly fond of the ammonia in urine. So ladies, please try to pee into the urine separator at the front which goes into a separate tank. Guys, please use the urinals.

Do keep the balance right in the compost mix, and minimise odours, please add one handful of sawdust to any solid deposits.


To help house you, we have eco-friendly dome yurts available, complete with a bed, desk, closet, electricity, and featuring upcycled materials. The yurts are watertight and wind resistant, and will be situated around the valley, with the majority located on the Woodcote grounds.

You are also welcome to bring a tent and camp at New Frontiers. 

Yurt residents are comfortably fitted out with a queen bed, linen and duvet/comforter, and there will be a space to hang clothes. Waterproof containers are supplied so you are able to securely store your electronics and valuables. We are currently working on ways to keep the yurts warm at night. It’s a good idea to pack warm pyjamas to stay, as New Zealand summer nights can get quite cool. 

Please do not use hairdryers, straighteners or curlers in the yurts, as these high-powered appliances in combination with US converters may overload the outdoor electricity system. Please use these appliances only inside the houses. Or get in touch with your inner wild thing, and go au naturale in the valley :)


Weather in NZ changes frequently, and it’s not uncommon to see ‘Four seasons in one day’. Usually by February the weather is settled and mostly hot, but that can change quickly. Average temperature in Feb is 18-22 C, (65-70 Fahrenheit), but the evenings can get down under 10 C (50 F), so pack some warmer layers.

Keeping the mozzies at bay!

Being in a lush river valley, means that we sometimes get mosquitoes in the evenings. We will have repellent for you to use, please make sure you protect yourself to avoid those itchy days. Anecdotal evidence also suggests that having high levels of Vitamin B1 (thiamine) in your blood helps to repels mosquitoes.


We have a wireless system set up to keep you plugged into the outside world! The Aroha Valley network is available throughout the valley.

International calling

Calling US numbers is easy from New Zealand, just put a 001 in front of the number, then your area code and number and you’re good to go e.g.  001 (451) 123 4567.

The country code for New Zealand is +64. However, when dialling from inside New Zealand, this is not necessary and is replaced with a zero. e.g. +64 27 123 4567 would be 027 123 4567 from a NZ phone.

If family and friends wish to call a New Zealand number, they should drop the zero and dial 01164 in front of the rest of the number. e.g. If your NZ number is 027 123 4567, they would dial 01164 27 123 4567.

You can also dial iPhone-to-iPhone through mobile internet. Just ensure you are connected to the internet, and that you replace the initial zero in Kiwi numbers with a +64; or add a 1 in front of the number for US phones.

NZ Power voltage and adapter info

U.S. electricity operates on 110 – 120 volts alternating current (A.C.), 60 Hertz (Hz) or cycles per second. New Zealand electricity operates at a higher voltage on 220 – 240 volts A.C., 50Hz. We have supplied power converters in the houses and some of the glamping domes.


Over the New Zealand summer we are 21 hours ahead of California, which translates easily to “three hours behind, but tomorrow”. This makes calling friends back home easy!


Health & Safety

In case of emergency, fire or injury, dial 111. 

We’ll be striving to keep you safe and sound in the valley. Check out Health & Safety information and emergency contacts for more information.

On the Farm and in the Forest

For the most part, New Zealand forests are safe places. There are no snakes, highly venomous spiders, or large mammals that are aggressive towards humans. Please don’t eat any mushrooms or berries that you come across, with the exception of blackberries - if you can get past the prickly bushes! Speaking of prickles, take care to avoid gorse - brown prickly bushes with yellow flowers. Covered shoes are best suited for the forest to avoid any foot injuries, hiking shoes with ankle support are the best option.  

There are first aid kits and fire extinguishers located in all valley houses. Locations are marked on the valley map, and are listed inside the Welcome Binders in each house.

Wellington Free Ambulance are the first responders in case of emergencies (Dial 111). They are aware of our event, the location to direct them to is “Aroha Valley” if you don’t know the address of the house you’re at. Please also let one of the Aroha Valley team know of any emergencies or accidents.

In case of an earthquake

Small earthquakes are reasonably frequent in New Zealand, and the vast majority cause no damage or injury. It’s just Earth’s way of reminding us that she’s there ;) So don’t panic if there is an earthquake. In the highly unlikely event that we do experience a large earthquake during the festival, take cover under tables, countertops or doorframes if you are inside, and ensure that everything is secure before coming out again.

If you are outside, move away from any structures or vehicles, and ensure that everyone around you is safe and accounted for. Do not enter any buildings until you are sure that they are safe. Head to evacuation assembly points, as listed below. Festival staff and volunteers will provide guidance during any major emergency.

Evacuation Assembly Points

At Woodcote, please assemble in front of Event Dome in the field near the road; or Cafe parking lot. At all other houses and properties, please head down the driveways and assemble near the road, away from any trees or electrical poles.

New Frontiers Contacts:

Programming - Yoseph: 027 520 6860;
Event Logistics & Transportation - Charlotte: 021 344 395;

Other Contacts

In an emergency situation, please call 111

Upper Hutt Police: 04 527 2300 (non emergency calls)
Upper Hutt Medical Centre: 04 920 1800; Queen Street carpark, Upper Hutt (8am - 5pm weekdays; 9am - 6pm weekends, though closed over 1-2pm lunch-hour)
After Hours Medical Centre and Pharmacy: 04 567 5345: 729 High Street, Lower Hutt (5.30pm - 11.00pm weekdays; 8.00am - 11.00pm weekends)
Hutt Hospital: 04 566 6999; 622 High Street, Lower Hutt (open 24 hours)

Healthline, for non-urgent medical advice: 0800 611 116

(Note if you are calling from a US phone, you will need to drop the zero from the beginning of these numbers and replace it with +64)